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The Secret to Surviving and Thriving in Business
It started with a dare. To prove to my father that it was easier to move from a right brain to a left brain career, I embarked on an accountancy degree. To help apply all the theory, I also started working for an accountancy firm who just happened to have a fashion client. That connection was to become the beginning of my fashion career and the end of my accountancy career.Generating profit with a purpose - The Stretton Foundation
I don’t know how I could’ve possibly ended up in anything other than fashion and mum’s business. It’s been around me my entire life and so it kind of feels like home.
They initially dabbled with creating younger more generic collections to assist broaden the range of customer connection to the brand. However, they eventually ended up back in the space that the Annah Stretton brand had become best known for, fabulously floral, dramatically coloured and highly coveted by women 50 years and over.
In 2020, they conceived Olive's Kitchen together, a pioneering animal wellness brand, with a strong emphasis on complementary medicine, and a focus on maintaining the health and well-being of beloved pets. Olives Kitchen is dedicated to offering innovative natural solutions to keep the animal community happy and thriving.
The future looks bright .. literally.
The Stretton Family's Continuing Impact
Today, in 2024, the Stretton story exemplifies an intergenerational platform of business and care. Annah’s mother, Vicki, at 85 years old, remains actively involved in the daily administrative functions of Stretton Clothing. Tony, Annah’s husband of 27 years, manages the freight and logistics side of the business, overseeing a bustling warehouse at their Morrinsville head office, where online sales now generate up to 50% of the turnover.Accessories and Homeware Become Center Stage
COVID-19 was a catalyst for significant change at Stretton Clothing. While acknowledging that the pandemic period was created challenges and upheaval for many, it was also a time of innovation and dramatic growth for Stretton. With a booming mask business and a large team at the head office to support it, Annah Stretton turned to online platforms to rethink her business offerings.
A pivotal moment came when Maria English (daughter of Bill English) reached out, asking if Stretton Clothing could produce 6,000 fabric masks for a charity supporting the elderly and disabled. Recognizing the opportunity, Annah Stretton agreed, leveraging the fabric and elastics available at their Morrinsville head office. Designer Ali also presented a well-fitting face mask design, perfectly suited for the emerging need. Overnight, Stretton Clothing pivoted into the face mask business.
A timely Facebook post featuring the head office team wearing masks and practising social distancing resonated widely. This post marked the beginning of a crucial pivot for the brand. COVID-19 inadvertently provided the opportunity for Stretton Clothing to reinvent itself as a leader in mask production, standing out as one of the first fashion companies to produce masks quickly and affordably in large quantities.
When Auckland went into lockdown again in August 2020, and the Prime Minister advised everyone to "mask up," demand surged. The situation became so intense that Sami had to convince Annah to temporarily disable their website to manage the influx of online orders. Initially relying on local fabric supplies, the company soon transitioned production offshore to China due to overwhelming demand. Trusted relationships facilitated a seamless transition, allowing masks to be flown in within 7 to 10 days.
As fabric masks lost favour, Annah swiftly negotiated with suppliers for the highly sought-after KN95 and KF94 masks. Just before the Chinese New Year holiday in early 2021, she secured a bulk shipment of these new masks, keeping up with demand and maintaining the flow of orders.
This surge in mask orders also boosted brand awareness and cash reserves. COVID-19 forced a shift to online purchases, broadening Stretton's customer base and creating new business opportunities. The need for face masks introduced many to the Annah Stretton label, creating a perfect marketing storm.
Unable to travel, Annah began designing unique prints, amplifying the drama, flowers, and colours of their fabrics. This newfound creative freedom, combined with fast turnarounds from trusted Chinese factories, allowed Stretton Clothing to emerge from "struggle street" and transform into the best version of itself.
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